Privacy Policy

We collect the guest information required to review room requests, table reservations, support arrival planning, and respond to reservation or service questions. This can include name, email address, phone number, stay dates, guest counts, and request notes.

We also process limited technical and session data needed to keep the public hotel pages secure, maintain reservation access links, and diagnose service issues.

Guest data is used to create and manage booking requests, table reservations, reservation confirmations, and direct communication about availability or arrival details.

We limit internal access to the information needed to run the hotel-side service and do not use reservation data for unrelated purposes without a lawful basis.

Email communication may be used to confirm booking requests, send reservation management links, and notify guests about booking changes or cancellations.

Guests should ensure their contact details remain accurate so the hotel can provide confirmation and service follow-up without delay.

Guests may contact the hotel to correct submitted reservation details, request help with a booking, or raise privacy-related concerns regarding reservation records.

Operational records may be retained for legitimate business, accounting, fraud prevention, and guest support needs.